Privacy Policy

Last updated: December 3, 2025

1. Introduction

MultiMMR ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, and profile information
  • Business Data: Revenue data, app names, subscription information that you input into the Service
  • Payment Information: Billing address and payment method details (processed securely by Stripe)
  • Communications: Messages you send to us and customer support interactions
  • Usage Data: Information about how you use the Service, including access times, pages viewed, and features used

3. Automatically Collected Information

When you access the Service, we automatically collect certain information:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Log Data: Server logs including access times, pages requested, and errors
  • Cookies: We use cookies and similar tracking technologies to track activity and store preferences
  • Analytics: We may use third-party analytics services to understand usage patterns

4. How We Use Your Information

We use the collected information for various purposes:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraud
  • Send marketing communications (with your consent)
  • Comply with legal obligations

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., Stripe for payments, Supabase for database hosting)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share specific information

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Encryption of sensitive data at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data in a structured format
  • Objection: Object to processing of your data
  • Restriction: Request restriction of processing
  • Withdrawal of Consent: Withdraw consent for data processing

To exercise these rights, please contact us at support@multimmr.com.

9. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies. Third-party services we use include:

  • Stripe (payment processing)
  • Supabase (database and authentication)
  • Better Auth (authentication)

11. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal data, please contact us.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate measures to ensure your data receives adequate protection.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Material changes will be communicated via email or prominent notice on the Service.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@multimmr.com

15. GDPR Compliance (EU Users)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). Our legal basis for collecting and using your personal data is:

  • Performance of a contract (providing the Service)
  • Legitimate interests (improving and securing the Service)
  • Consent (for marketing communications)
  • Legal obligations (compliance with laws)